Mellennia Electronic Gift Cards And Customer Loyalty Programs

Customer Support

Welcome to Valutec Card Solutions!
Effective February 13, 2009, all activities and functions of the Enterprise Division office (formerly Mellennia), located in Beaverton, Oregon were transitioned to Valutec's main Tennessee office. The closure of this office will not affect transactions or order processing, which is already handled by Valutec. Valutec is based in Franklin, Tennessee, and acquired Mellennia in November 2005.

We want to ensure you have the correct phone numbers should you need any service or products. Please make note of the phone numbers below:

Merchant Support:
1-877-273-5551 - Voice Response Unit
1-888-381-8258 - Valutec Customer Service
cservice@valutec.net - Email Support

Sales/Reorders:
1-866-742-7324
sales@valutec.net - Email Sales Support

Please note that as of the week of February 13, 2009, any email sent to customerservice@mellennia.com will automatically forward to the Merchant Support email address referenced above. Any local phone numbers for the Enterprise office will be disconnected or forwarded to the appropriate departments at Valutec.

We look forward to serving you!

Verifone™ Omni 3700 Series

The Mellennia Gift and Loyalty programs run Independently on the Nurit 2085, Omni 3740, and 3750 terminals. Our application can reside alongside pre-existing credit card, debit and check applications. Customers can download our application directly from Lipman. Please call for further details.

Now Included With PCCharge™

Point Of Sale vendors that use PCCharge for their credit card processing now have easy hooks into the Mellennia Gift Card Network. Your clients can have all of their financial processing needs included in one easy to use application.

Vivonet™ Integration

Mellennia has developed proprietary software that allows full integration with the Halo™ Point Of Sale system. All redemptions, card activations, voids and checking of card balances are done directly through the POS terminal. Integrated gift card reports are available online.

Call 1-866-742-7324 to talk to a representative today!

A redundant network operations center allows Mellennia to offer you the best in performance, flexibility, reliability and security. Multiple high speed internet connections, digital phone banks and servers allow for long uptimes.

Mellennia can offer you a complete solution perfectly customized to suit your business. Experts will work with you to fine tune your marketing strategies and integrate with your existing systems.

Each account has access to our professional technical support and customer service. Working with the industry's best suppliers means our turn-around times are much quicker than other vendors.

Real-time merchant reporting and internet based virtual terminal is available 24 hours a day. Customers can register their card online and check on their card balances with a touch tone phone.